Remember to read the How to Order, FAQ, and Policies pages before ordering


**3/5: My kimono dress, wrap dress, and pinafore slots are currently full-. To be alerted when I'll be taking new orders, please sign up for the email Newsletter or visit the Darling Army Facebook page. If you need something right away, please order from the Ready to Ship section.

Please remember that printed items, skirts, capelets, and accessories can be ordered at any time, so you don't need to wait for an order acceptance date to add them to your cart. You can also design your own skirt or kimono dress in the Japan Shop at any time  =) If it doesn't say coming soon, you can order it now.

ALL CONSTRUCTION TIMES ARE NOW 3-8 WEEKS. I'm currently pregnant and now have an unpredictable schedule due to morning sickness and fatigue.

General - Pinafores and Kimono Dresses

Hello! So you go to DarlingArmy.com, fall in love with a design, try to add an item to your cart, and...it does nothing. Everything you're interested in says Coming Soon. Why is that?

Here's what went wrong. Because everything is made to order by one person (me!), I only accept 20 orders at a time. What happens is that I will announce a time and a day that I will be accepting orders. This is usually about a week before the actual acceptance date. On the appointed day, I will switch everything in the store to Available. During this time you will be able to add items to your cart and checkout like a normal website. When I reach 20 orders, I will switch everything back to Coming Soon until I can accommodate more orders. 

Orders tend to fill up in 5-10 minutes (sometimes a little longer, sometimes a little shorter) once my store is open. This means the store is only opened for a couple minutes once every two weeks or so. You have to be quick to order, so make sure you're ready as soon as I open.

Some items like things in the Printed, Capelets, Skirts, and Accessories sections of the store can be ordered at any time. If the item does not say Coming Soon, you can add it to your cart and checkout without having to wait for an acceptance date.

UPDATE 4/2: Orders have been filling up in just under two minutes recently. You have to be very quick to order. If you're not fast on a computer, consider practicing checking out with items that are already available.

Why are some items available and others are not?

Smaller items like skirts, capelets, and accessories don't take as much time to make and are usually available at any time. While I still need to wait on supplies for them, I can usually finish them in between larger kimono dress orders. They give me a good break in between large projects.

Items in the Printed section can be ordered at any time but typically take 2-4 weeks (sometimes up to six) before I can ship them out to you. If you need something shipped right away, take a look at the Ready to Ship section; many printed designs are in stock and waiting to be shipped out!

Larger items like kimono dresses and pinafores take quite a bit longer to construct, so they can only be purchased when I'm taking orders.

How does the site work?

Just like a normal online store. When the listing you want is open, you simply add it to your cart and checkout; to combine multiple orders for shipping, add all items to your cart before checking out. You'll also be able to leave measurements in a text box before you confirm your purchase.

I accept all major credit cards and Paypal; you can pay with any currency and it will automatically be sent to me in USD.

How do I find out when you are accepting orders?

You have two options. The first is to keep an eye out on Facebook. I will always make a post as soon as I know the next date I will accept orders. This is usually a week ahead of time. I will also post as soon as the store is open and as soon as it closes. You may need to adjust your Facebook setting to allow all Darling Army posts to show up on your feed.

You also have the option of going to the Darling Army Store and signing up for my Newsletter. I will send this newsletter to announce when I will be accepting orders. This way notifications are sent to your email and you won't have to check Facebook everyday in hopes of catching my posts. 

Please note that all times are relative to my timezone. I live in California. If you need to find out the time difference, please use an online calculator for the exact date since my state does participate in Daylight Savings Time.

What if I want a custom commission?

If you are interested in a custom character commission, you will be subject to the same waiting times as everyone else. Your commission will have to be purchased as one of the 20 orders that I accept, no exceptions.

For a custom commission, you'll need to send me a message with all of your commission request information as outlined in the Commission Info section of the store. After I've approved your commission, I will make you a custom listing in the Commission section of the store. It will remain as Coming Soon until I am accepting 20 orders. At that point it will be switched to Available like all of the other products. If you do not purchase the commission quickly enough to be the first 20, your listing will switch to Coming Soon again. You'll have to wait until the next time I'm accepting to orders.

For the above reason, it's very important to contact me with custom commission requests early so you can have a listing set up ahead of time. 

TIPS FOR ORDERING

  • Have a page with the item(s) you want open five minutes before I open. Start refreshing as it gets close to the opening time. Computers and phones can be a couple minutes off, so better safe than sorry
  • Do not wait for the Facebook post that I am open. Most feeds don't show all of my posts unless you have them set to do so
  • If you are ordering an accessory, petticoat, skirt, or capelet with your order, add them to your cart ahead of time
  • Have your measurements already copied so you can paste them quickly if you'reordering a kimono dress, skirt, or a pinafore that ties in the back
  • Consider also doing the above if you are checking out with a credit card
  • Be at a desktop computer. The mobile site is inferior in every way including speed

Please read all store Policies and FAQs before messaging me about information pertaining to pinafores and order-acceptance dates. If no date has been mentioned on Facebook or the Newsletter, I don't know when the next date will be yet.

Newsletter

Sign up here to be alerted as to when I'll be accepting orders again.